Client Service Executive (Night Shift)
Founded in Nepal in 2021, B. AND B. SOFT TECH KATHMANDU PVT. LTD. is committed to delivering top-tier IT services and training. Our mission is anchored on three key principles: Transparency, Inspection, and Adaptation. As an independent IT consultancy, B. AND B. SOFT TECH KATHMANDU PVT. LTD. specializes in software development, consulting, and training services. We are passionate about addressing our client's challenges and are focused on delivering the right solutions every time. We prioritize knowledge-sharing and take the time to understand our clients' businesses to provide tailored solutions. B. AND B. SOFT TECH KATHMANDU PVT. LTD. is a reliable partner, resolving complex IT needs and guiding clients through the ever-evolving technology landscape. Over time, we realized that people lack the technical expertise to harness IT opportunities fully. To bridge this gap, we expanded into consultancy, offering practical, cost-effective solutions that align with our clients' goals. We are proud to have a multi-year partnership with a US-based tech company, providing services to their clientele. B. AND B. SOFT TECH KATHMANDU PVT. LTD. serves as a strong foundation for Nepali graduates to begin their careers. Our team of over 50 professionals offers a vibrant collaborative work environment, encouraging growth and development.
Details / requirements:
Role: Client Service Executive (Night Shift)
Basic Job Information
Job Category: Sales / Public Relations > Client Service Executive/ assistant
Job Level: Entry Level
No. of Vacancy for Female: [ 10 ] Females
Employment Type: Full Time
Apply Before (Deadline): October 15, 2024
Job Specification
- Education Level: Intermediate or Bachelor
- Experience Required: Not Required
- Professional Skill Required: Presentation Listening Communication Cold Calling
Other Specification
Education, Experiences and Requirements
- Intermediate (plus2) or more
- Previous customer service experience is preferred
Other Qualification/Skills:
- Amazing customer service skills
- Excellent communication skills both written and verbal in English
- Problem-solving skills and solution-focused
- Exceptional attention to detail and accuracy
- Excellent time management skills and prioritization of workload
- Ability to work in odd hours 7:45 pm - 4:15 am NIGHT SHIFT (9 am – 5 pm) CST
- Ability to follow instructions and work autonomously to achieve deadlines
Offered Salary: Training + Intern period (Approx 3 months) for Nrs. 22,500 and after the training period Nrs. 30,000 plus bonuses.
Job location: This position could be worked from home temporarily but should be done from the office later if required.
Job Description
- Process application on behalf of the clients from submission to settlement for our clients in USA
- Communicate with other organizations on behalf of the client
- Provide excellent customer service
- Enter data with high accuracy keeping attention to the details on a daily basis
- Maintain constant communication with supervisor
- Take additional responsibilities as and when required.
What we offer:
- An international working environment in a start-up setting, and the unique opportunity to learn.
- Satisfactory salary/ Bonuses.
- Hands- on experience in working as a team and growing a business
- Five days working week (Monday to Friday)
Applying Procedure:
Interested candidates are requested to send their updated CV to Email: recruitment.bnbsofted@gmail.com
You will receive a phone interview immediately.
Overview
| Category | Public Relation / Advertising, Sales, Client Servicing Representative |
| Openings | 10 |
| Position Type | Full Time |
| Position Level | Entry-level |
| Experience | Fresh Graduate |
| Education | Intermediate (10+2), Bachelors (running/graduate) |
| Posted Date | 06 Oct, 2024 |
| Apply Before | 15 Oct, 2024 |
| City | Nepal |
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