Ticketing Officer

Travel House Global

Details / requirements:

Required Skills, Knowledge and Attitudes: 

  • Minimum 1 year experience in International Air Ticketing with GDS friendly viz Sabre, Amadues

  • Strong sales skills and commercial awareness.

  • Ability to interact, communicate and negotiate effectively.

  • Knowledge of ticket office workflow patterns.

  • Strong interpersonal skills, flexibility and customer service orientation.

  • Knowledge of planning and scheduling techniques.

  • Fluency in Nepali and English.

  • Excellent command of English writing, listening and speaking

  • Highly proactive in communication with the internal teams, Service provider and Trade partners.

  • A team player with positive and can-do- attitude

  • Forward thinking and finding solution keeping in the best interest of clients

  • Committed and Flexible to adapt in changing environment of the company

  • Ready to work under pressure and longer hours in the high seasons 

  • Strong organizational skills and ability to multi-task, attention to detail is must.

 

Job Description

  • Answer inquiries regarding information such as schedules, availability, procedures and policies

  • Demonstrate and provide different option to clients

  • Make a creative idea which has help to get target

  • Arrange for reservation and book the ticket accordingly

  • Plan routes and compute ticket costs

  • Read coded data on tickets to ascertain destination and maintain its database

  • Determine whether space is available on travel dates requested by customer

  • Contact with customers to advise of changes with travel conveyance or to confirm reservation

  • Provide customer with assistance in preparing required travel documents and paper work

  • Prepare customer invoices and accept payment

  • Follow up with the airlines companies for refunding and capping tickets

  • Maintain a current working knowledge of all events, services, and procedures of ticketing issues

 

Applying Procedure

Interested and qualified candidate fulfilling above criteria are requested to send their CV to travelhouseglobal.us@gmail.com deserving candidates will be contacted for the interview

Overview

Category Travel & Ticketing
Openings 3
Salary Based on experience
Position Type Full Time
Position Level Mid Level
Experience 1+ years
Education Bachelor’s Degree Preferred
Posted Date 31 Jul, 2024
Apply Before 31 Aug, 2024
City Kathmandu