Ticketing Officer

Required Skills, Knowledge and Attitudes: 

• Minimum 1 year experience in International Air Ticketing with GDS friendly viz Sabre, Amadues

• Strong sales skills and commercial awareness.

• Ability to interact, communicate and negotiate effectively.

• Knowledge of ticket office workflow patterns.

• Strong interpersonal skills, flexibility and customer service orientation.

• Knowledge of planning and scheduling techniques.

• Fluency in Nepali and English.

• Excellent command of English writing, listening and speaking

• Highly proactive in communication with the internal teams, Service provider and Trade partners.

• A team player with positive and can-do- attitude

• Forward thinking and finding solution keeping in the best interest of clients

• Committed and Flexible to adapt in changing environment of the company

• Ready to work under pressure and longer hours in the high seasons 

• Strong organizational skills and ability to multi-task, attention to detail is must.

Job Description

• Answer inquiries regarding information such as schedules, availability, procedures and policies

• Demonstrate and provide different option to clients

• Make a creative idea which has help to get target

• Arrange for reservation and book the ticket accordingly

• Plan routes and compute ticket costs

• Read coded data on tickets to ascertain destination and maintain its database

• Determine whether space is available on travel dates requested by customer

• Contact with customers to advise of changes with travel conveyance or to confirm reservation

• Provide customer with assistance in preparing required travel documents and paper work

• Prepare customer invoices and accept payment

• Follow up with the airlines companies for refunding and capping tickets

• Maintain a current working knowledge of all events, services, and procedures of ticketing issues

Applying Procedure

Interested and qualified candidate fulfilling above criteria are requested to send their CV to travelhouseglobal.us@gmail.com deserving candidates will be contacted for the interview