Terms of Reference (ToR)

Terms of Reference (ToR)

Endline Impact Assessment Survey 

WASH SDG project

Project Name: WASH SDG programme 

Name of the Assignment: Endline Impact Assessment Survey

Pre-bidding meeting: 1st December 2022, 10:00 at SNV Country Office, Sanepa Height, Lalitpur

Application deadline: 11th December, 17:00

Background to SNV

SNV is a not-for-profit international development organisation that applies practical know-how to make a lasting difference in the lives of people living in poverty. We use our extensive and long-term in-country presence to apply and adapt our top-notch expertise in agriculture, energy and WASH to local contexts. SNV has over 1250 staff in more than 25 countries in Asia, Africa and Latin America. We are proud to be a not-for-profit organisation that uses project financing to implement our mission. This requires us to work efficiently and to invest in operational excellence.

In its new Strategic Plan period (2019 – 2022), SNV will more explicitly aim for systems change during project preparation and implementation - by strengthening institutions and kick-starting markets that help many more to escape poverty beyond our projects. We will continue to position ourselves as a premium organisation and invest in making knowledge flow to and from the frontline

WASH SDG Programme in Nepal

SNV implements the WASH SDG programme in four cities of Nepal: Khadak, Nepalgunj, Chandannath and Birendranagar. The overall goal of the WASH SDG programme is to improve health and quality of life of men and women across all social and ethnic groups through access to sustainable, inclusive, safe sanitation and improved hygiene practices. SNV is promoting disability inclusive development so that WASH facilities will be safe, accessible, and usable by everyone. SNV’s WASH SGD project since its inception has focused to frame solutions within a ‘citywide service chain approach’ and, define and promote viable options for business models for FSM (Faecal Sludge Management) services. SNV aims to work with local authorities to seek sustainable financing for viable FSM business models, business plans, encourage private sector participation and explore pathways for repayable funding. 

It aims to sustainably improve access to, and use of, sanitation for at least 107,000 people and improve the hygiene behaviours of 53,000 people before the end of 2022. The programme is built on three core strategic objectives: (1) increase demand for improved WASH facilities and practices; (2) improve the quality-of-service provision; and (3) improve governance of the sector. In addition, gender and social inclusion (GESI) and climate vulnerability and resilience (CVR) are integrated transversally in each of the three strategic objectives.

Objectives and Scope of the Impact Assessment

The objective of the Impact Assessment is to assess the progress of WASH SDG programme in four municipalities: Chandannath, Birendranagar, Nepalgunj and Khadak of Jumla, Surkhet, Banke and Saptari respectively in terms of impact indicators (Access to sanitation facility, hygienic use and maintenance of facilities, handwashing with soap, menstrual hygiene management, solid waste management, faecal sludge safe removal, conveyance, treatment, disposal, and reuse) at three different market segments including households, schools, and health care facilities including Service provider survey. Altogether four questionnaires are already developed 1. Household Questionnaire, 2. School Questionnaire, 3. Health Facility Questionnaire, and 4. Operator Questionnaire. In this quantitative survey, household questionnaire has 183 questions, school questionnaire has 171 questions, health facility questionnaire has 146 questions, and service provider questionnaire has 107 questions.

The operator questionnaire will be administered to WASH service providers (faecal sludge emptying or disposal or treatment) and to water supply management service providers present in the survey areas. The sample size of operators is estimated at 2-6 surveys in each of the four municipalities, depending upon availability of service provider in project area.     

SNV uses Log Alto software for conducting quantitative survey. To conduct USHHD endline survey through digital data gathering, SNV Nepal will givethe service provider access to Log Alto software, where all four questionnaires are loaded in English and Nepali, required number of mobile sets (smartphones)for data collection and power banks.

Survey Process

The assignment will be undertaken in three key phases: preparation, implementation, data collection and cleaning. 

Preparation phase: 

• Understand WASH SDG programme and its major components and interventions. 
• Review detail survey methodology for each type of questionnaire (household, school, healthcare facility and service provider)      
• Review full sets of questionnaires (in both Nepali and English) for conducting supervisor and enumerator training and quantitative survey.
• Access to Log Alto dashboard for data collection using mobile phones, monitoring data submitted by enumerators and data cleaning. 
• SNV Nepal will provide necessary number of mobile phones with charger and power bank required for data collection.

Implementation phase: 

• The selected service provider will be required to visit the target areas, train supervisors and enumerators. 
• Undertake a pilot survey in one of the selected settlements to test the methodology and questionnaire, and in discussion with SNV representative and understand, review the methodology/questionnaire as necessary.
• Conduct field visits and manage the necessary processes for data collection. Coordinate data collection work and ensure full compliance with the data entry protocols, data privacy and protection rules, and the transcripts; the assessment process should respect ethical best practices in terms of obtaining consent from interviewees and respecting their right to privacy.
• The service provider is responsible to manage all the logistics arrangements themselves in consultation with SNV WASH officer (if required). 

Data collection and cleaning 

• Develop data quality assurance mechanism, monitor data quality in Log Alto Dashboard and conduct data cleaning in spreadsheet on daily basis. Immediate correction should be provided if there is any flaws in data collection.

Note: Please note that the service provider is not expected to develop new questionnaires or any new quantitative data collection tools.

Sample size for household, school and health care facility are as follows:

Expected deliverables

1. Supervisor and enumerator training on questionnaire and Log-Alto, mobile based data collection tool.  
2. Data collection as mentioned in the sample sections above.
3. Data cleaning after completion of data collection, and submission of cleaned data sheet to Monitoring, Evaluation and Learning unit of SNV Nepal within 1st March 2022. The service provider will only provide the cleaned datasheet, there is no need of any analysis.

Main tasks of the assignment

1. The service provider will be expected to make available/recruit qualified resource person which will include but not limited to:
   • One team leader who will work in close coordination with WASH team and M&E unit of SNV Nepal.
   • Field supervisors who will work in close coordination with team leader and supervise enumerators in four municipalities. 
   • Data cleaning supervisor based in central location to work with Team Leader.
   • Data collection enumerators to conduct survey in four municipalities as mentioned in the sample size, within the project duration.
2. The service provider will hold an inception meeting with SNV Nepal WASH and M&E team for guidance on project, objectives of the assignment, survey methodology and sampling process, survey plan, and detail work plan of the assignment.
3. The service provider will organize training for the survey team members to understand the questionnaires and to practicemobile based data collection using Log Alto.
4. The team leader will mobilize supervisors and enumerators in field, monitor data quality, timeliness, and sample adherence in Log Alto dashboard.
5. The team leader will clean the data collected, import them to Log Alto dashboard and submit them to Monitoring, Evaluation and Learningunitin SNV Nepal. SNV Nepal will indicate the name and contact details of SNV Monitoring, Evaluation and Learning focal person.  

Qualification and experience required:

Company requirements:

1. Minimum 3 years of demonstrable experience in conducting quantitative survey in Nepal
2. Has conducted at least 2 projects/assignments using data collection software, within last five years. 
3. Minimum one year of experience in water, sanitation, and hygiene survey. 

Team leader’s profile:

1. Master’s degree or higher qualification in environmental engineering, public health, rural development, social science, management, statistics, or another relevant field. 
2. Minimum 6 years of relevant experience in qualitative and quantitative social research in Nepal, with at least 2 years of experience related to water, sanitation, and hygiene.
3. Has conducted at least 2 projects/assignments using data collection software.
4. Demonstrable understanding of data protection and associated risks.
5. Demonstrable capacity to organize and complete assignments within specified timeframes.
6. Good command of oral and written English and Nepali.
7. Demonstrable ability to manage supervisors and enumerators effectively during all tasks of the assignment.
8. Willingness to travel to working municipalities of Nepal with limited facilities and access to road and to oversee data collection. 

Supervisor’s profile:

1. Bachelor’s degree or higher qualification.
2. At least 2 years of relevant work experience in conducting social research. Water, sanitation and hygiene survey experience is desirable.
3. Minimum 3 years of experience of training and supervising enumerators and manage data collection process possibly in urban/rural settings. 
4. Have conducted at least 2 projects/assignments using data collection software.
5. Experience with mobile based data collection process 

Data Cleaning Supervisor:

1. Bachelor’s degree or higher qualification
2. At least three years of relevant work experience in DBMS and data collection softwares.

Enumerators’ profiles:

1. Intermediate or higher qualification. 
2. Demonstrable experience on carrying out quantitative surveys.Water, sanitation, and hygiene survey experience is desirable. 
3. Demonstrable experience in carrying out mobile based data collection survey.
4. In case of Nepalgunj and Khadak the enumerators understanding the local context and language will be advantage. 

Selection criteria:

• Technical proposal score: 70
• Financial proposal score: 30

The organisational proposal shall include but not be limited to the following:

• • Team composition for the assignment
    • Title and role of each team member
    • CV of team member for the assignment
      • CV of team leader (mandatory)
      • CV of proposed supervisors (mandatory)
  • Company profile, including but not limited to: 
    • Details of similar assignments undertaken in last five years including the following information:
      • Title of project
      • Year and duration of project
      • Sample size, implementing area and value of project (unless it is confidential) 
      • Reference/contact persons 
    • Copy of the company registration
    • Copy of VAT registration
    • Copy of the most recent financial audit report available.
    • Copy of recent Tax clearance

The financial proposal shall include but not be limited to the following: 

The financial proposal will be based on the assignment and deliverables as described in this ToR, and will include a breakdown of all costs. The main cost items will be the following, to which the applicant can add additional cost items (if any): 

SNV in Nepal is seeking a service provider to carry out this survey. The assignment is anticipated to start in the first week of January 2023 and to be completed by 1 March 2023.

Interested applicants are requested to submit an organisational and financial proposal in a sealed envelope and deliver it to SNV Nepal office at Sanepa, Lalitpur within the application deadline.

How to apply?

Application submission deadline: 11 December 2022, 5:00 PM

Please click here to download the ANNEX 1: Due Diligence form

ANNEX 1: Due Diligence form

Interested applicants/agencies are requested to submit an organisational and financial proposal through email address nepal@snv.org  with subject title ‘EndlineImpact Assessment Survey, 2022- WASH SDG”.

For any clarity about Terms of Reference, the applicants can contact SNV via email address nepal@snv.org.

Other considerations:

Any incomplete applications will not be considered. Telephone enquiry and influences from different sources will not be entertained and may lead to rejection of application.