Tele Caller (Dubai, United Arab Emirates) English language compulsory



Job Overview:

We are looking for a confident and enthusiastic Tele Caller to join our team in Dubai. The successful candidate will be responsible for handling outbound and inbound calls, generating leads, and converting potential inquiries into business opportunities. Fluency in English is mandatory for this role.

Key Responsibilities:

• Make outbound calls to prospective clients to introduce and promote company products/services.

• Handle inbound calls and respond to customer queries in a professional manner.

• Maintain and update customer databases accurately using CRM tools.

• Follow up on leads and ensure timely communication with prospects.

• Achieve assigned targets for daily calls, lead generation, and conversions.

• Provide detailed information about products/services and address client concerns.

• Coordinate with the sales and marketing teams to enhance campaign results.

• Maintain a polite and professional tone at all times during customer interactions.

• Record all call outcomes and report performance to supervisors regularly.

Requirements:

• Minimum high school diploma; Bachelor's degree preferred.

• Fluency in English is compulsory (spoken and written).

• Minimum 1 year of experience in tele calling, telesales, or customer service roles.

• Strong communication and interpersonal skills.

• Ability to work independently and meet performance targets.

• Good computer skills and experience with MS Office and CRM systems.

• Positive attitude and willingness to learn.

• Presentable and professional phone etiquette.

What We Offer:

• Competitive salary of USD 1200 per month

• Attractive bonus/incentive structure based on performance

• Supportive work environment with training and development opportunities

• Career growth in a reputable and growing company

• Modern office location in Dubai

Working Hours:

• Sunday to Thursday: 9:00 AM – 6:00 PM

• Friday & Saturday: Off (Occasional weekend work depending on business needs)