Sponsorship Correspondence Assistant



Sponsorship Correspondence Assistant, based in Bardibas, East Field Office.

World Vision is a child focused relief, development and advocacy organization that contributed to transformation in the lives of millions of children around the world in vulnerable situations. We are driven by Christian values to serve children and families regardless of their religion, age, gender, ethnicity, class and caste.

Here’s where you come in:

This position will be responsible for providing support and coaching to WVI Nepal’s NGO Partners and ensure all NGO Partners adhere required compliances, which includes payment and disbursements; procurement review; monitoring and reporting as per tools with at least 60% visit to the field/Project locations. To ensure stewardship, accountability and transparency in the Finance and SCM sectors through active resourcing and empowerment of PNGOs.

Major Responsibilities

• Ensure sponsor gifts/letters sent from NO are collected from respective postal services and acknowledge the shipment
• Sorting out the mails received from NO as per Support offices and APs
• Verify the Data entry of Horizon for all sponsor letters/cards and gifts
• Verify the CCF reports, pack all the Sponsor letter/card/gifts/Bulk cards and dispatch to respective APs via courier/field transport aligned within standard turnaround time.
• Send email to all APs to notify about the dispatch of the gifts/letters/bulk cards 
• Regular follow-up with courier/ field office transport for timely and safe dispatch of all correspondences.
• Dispatch CEW, APR and SG cards to all APs.
• Maintain courier dispatch log sheet at FO for sent sponsor letter/card/gifts/bulk cards, CEW, APR and SG cards as soft copy.
• Verify and file all log sheet received from APs and the copy of the Gift/letter memo received from NO.  
• Know correspondence standards, timeline and technical requirements and ensure all correspondences are meeting the standards.
• Properly process each correspondence and ensure that all correspondence like IL, TL, EL, GAL & Child’s Reply Letters meeting the technical and timeline standard.
• Translate child’s letter into English.
• Maintain confidentiality of address of sponsors and children and make sure these are not exchange unless and without mutual agreement between NO and SO
• Sent all reply letters (IL, TL, EL and GAL) to NO after proper review and translation
• Assist the process of reconciliation data & discrepancies on SL, GN and queries in NO and APs.
• Ensure delivery of 100% APR and SG cards and CEWS on standard timeline.
• Ensure all the Digital Correspondences are processed on time with quality assured
• Provide orientation to sponsorship coordinators/PNGO field mobilisers on correspondence standards
• Provide orientations to sponsorship coordinators/PNGO field mobiliser on making correspondence process fun and meaningful to children.
• Good coordination and collaboration with finance, SCM, General post office and courier for smooth and quick service.
• Management of internal and external relationships required in sponsorship operations that facilitates the satisfaction of children, families, communities and sponsors/donors.
• Performance review completed and personal development plan achieved
• Updated knowledge through training, study of related documents and visiting WV central.

Requirements Include:

Required Professional Experience

• Minimum 1 year experience in child focused organization.
• Experience with sponsorship organization.

Required education, training, license, registration and certification

• 10+2 Completed or running Bachelors in any discipline- Essential.
• Bachelor’s degree in any discipline.

Preferred Knowledge and Qualifications

• Minimum1 year experience in child focused organization.
• Experience with sponsorship organization.
• Bachelor’s degree in any discipline.

Is This Job for You?

World Vision is dedicated to our team members’ development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organization working to provide long-term sustainable solutions to the world’s most vulnerable people.

Candidates fulfilling the criteria mentioned above may apply by Friday, 28 March 2025 by logging on to:

Sponsorship correspondence Assistant

“World Vision is committed to achieving diversity, as the diversity of our teams is critical to our overall success. WV welcomes applications from qualified professionals all over Nepal. Women, people with disability, and members from other marginalized groups are strongly encouraged to apply.”

“Children and vulnerable adults who come into contact with WV as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury, and any other harm. One of the ways that WVI Nepal shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates, in accordance to its Child and Adult Safeguarding Policy. WVI Nepal has zero tolerance to child rights’ violations, by employees and/or affiliates.”

WVI Nepal reserves all rights to qualify/disqualify applications in any case.

People Culture and Governance Department

World Vision International Nepal

For more information on World Vision International Nepal please visit our website: https://www.wvi.org/nepal