Software Engineer

Job Description

Okhati is a fast-growing and well-funded company. We welcome about six new customers every week! To keep up with this growth, we are hiring support engineers all over Nepal to help new customers set up and use our software effectively.

What You Will Do:

• Make sure customers understand how to use our product easily.

• Guide new customers step-by-step through the setup (on-boarding) process.

• Travel within your city for in-person setup. After that, you can give support online.

• Enjoy meeting new people and teaching them how to use the software.

• Join the sales team during their customer visits to offer support and build relationships.

Your Main Tasks:

• Set up the Okhati software based on what each customer needs.

• Help customers solve problems using our software.

• Teach customers and their team how to use the software every day.

• Provide ongoing support to all existing customers.

• Learn how to sell the software to new customers over time.

What You Need:

• A two-wheeler (bike or scooter) and a laptop.

• Good communication skills (speaking and writing).

• Basic understanding of how software works.

• Problem-solving skills and the ability to fix issues quickly.

• Friendly and patient with customers over phone or video calls.

Selection Process:

1. We will call a few candidates for an initial screening.

2. A 30-minute video interview will be conducted by the support lead.

3. Selected candidates will come to our Kathmandu office for one week of training.

4. You will sign a working agreement at the end of the training.

Who Can Apply?
Freshers with a positive, can-do attitude are welcome! We value practical skills more than anything else.

Visit our website www.okhati.com.np to learn more about us.