Showroom Manager

Quantum Motors Pvt. Ltd., an authorized dealer for Kia Motors, is seeking enthusiastic and results-driven Showroom Manager to join our team at our showrooms in Kathmandu

Job Description

• Competitive knowledge of four wheelers and the present market scenario of automobile industry
• Lead and motivate the sales team to achieve and exceed sales targets.
• Develop and implement strategies to drive sales and increase customer engagement.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
• Analyze sales data and customer feedback to identify trends and areas for improvement.
• Recruit, train, and supervise showroom staff, including sales associates and support personnel.
• Conduct performance reviews and provide ongoing coaching and development.
• Create and manage staff schedules to ensure adequate coverage during peak hours.
• Oversee the daily operations of the showroom, including inventory management, visual merchandising, and product presentation.
• Ensure the showroom is clean, organized, and visually appealing at all times.
• Manage showroom budgets and expenses, including ordering supplies and equipment.
• Build and maintain strong relationships with customers, addressing their needs and feedback.
• Implement loyalty programs and initiatives to enhance customer retention.
• Prepare and present regular reports on showroom performance, sales metrics, and staff productivity.
• Utilize sales data and market research to make informed decisions and optimize showroom operations.

Job Specification

• Minimum Bachelor’s degree or Masters in Business Administration, Marketing, Retail Management or a related field (preferred).
• Minimum 3 years of experience in sales.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in retail management software and Microsoft Office Suite.
• Strong analytical skills and the ability to interpret sales data and trends.
• Ability to work in a fast-paced environment and adapt to changing priorities.