Sales Staff

Requirements:

Product Knowledge:

• In-depth understanding of mobile devices, features, specifications, and accessories.

• Ability to compare different models and brands to provide accurate recommendations.

Customer Service:

• Strong communication and interpersonal skills.

• Patience and empathy to address customer concerns and questions.

• Ability to build rapport with customers and create a positive shopping experience.

Sales Skills:

• Persuasive and confident in promoting products and closing sales.

• Ability to upsell accessories and additional services (e.g., warranties, protection plans).

• Understanding of sales techniques and strategies.

Technical Skills:

• Familiarity with operating mobile devices, including smartphones and tablets.

• Basic troubleshooting skills to assist customers with technical issues.

Problem-Solving:

• Ability to think on your feet and find solutions to customer problems.

• Resourcefulness in addressing unique customer needs and preferences.

Organization and Time Management:

• Efficient in managing time and prioritizing tasks.

• Keeping track of inventory, sales records, and customer information.

Teamwork:

• Ability to work well with colleagues and contribute to a collaborative environment.

• Willingness to support team goals and assist other team members.