Reception/ Front Desk

 Details / requirements:

• Greeting patients professionally both in person and on the phone.
• Quickly answering or properly referring questions and issues.
• Scheduling, rescheduling, or canceling appointments as needed. 
• Scheduling follow-up appointments and providing telephonic reminders.
• Handling queries and complaints via phone, email and general correspondence.
• Verifying methods of payment and collecting payments as needed.
• Handling Online Billing System for patient procedures and treatment plans.
• Provide excellent customer service.