Programme Operations Associate

Position: Programme Operations Associate

Duty Station: Street Child of Nepal’s office in Lalitpur (including frequent field visits)

Reports To: Operations Manager (Direct), Programmes Manager (Functional)

Contract Term: 1-year fixed term with possibility of extension

Working Hours: Full time from Monday to Friday 9:00 am - 5:00 pm

Salary Offer: NPR 36,933.33 gross monthly

1 ORGANIZATIONAL CONTEXT:

Street Child is a UK non-profit organization established in 2008 that aims to support children living in vulnerable settings to ensure they have access to education, including the estimated 260 million schoolage children worldwide who do not attend school. (UNESCO 2020).

Street Child works to ensure children are safe, in school, and learning - even, and especially, in low resource environments and emergencies. Street Child specializes in working with local level organizations for lasting impact. Since 2008, Street Child has supported 750,000+ children and 50,000+ caregivers across 20+ countries in Eastern Europe, South Asia, and Sub-Saharan Africa. Street Child is a dynamic and fastgrowing British NGO recognized for an agile, ambitious approach and has an annual programmatic portfolio of $28M across a range of conflict and crisis context.

Street Child is a fast-growing organization with the experience and capacity to rapidly scale up quality interventions in different contexts. From 2021 to 2024 we aim to reach one million children – while our national partners reach millions more. We target the most marginalized children and communities who are forgotten or left behind, through consistent outcome-oriented programming that enables adoption, adaptation, and scaling of successful interventions through national partnerships.

2 CORE VALUES

2.1 Integrity: We uphold the highest standards of honesty, transparency, and ethical behavior in all our interactions.

2.2 Excellence: We strive for excellence in everything we do, delivering high-quality outcomes and continuous improvement.

2.3 Innovation: We embrace creativity and innovation, seeking new and effective ways to address challenges and drive positive change.

2.4 Collaboration: We foster a collaborative and inclusive environment, working together across teams and with external partners to achieve common goals.

2.5 Respect: We treat everyone with dignity and respect, valuing diversity and recognizing the unique contributions of everyone.

2.6 Accountability: We take responsibility for our actions and decisions, being accountable to our stakeholders and committed to delivering on our promises.

2.7 Community Focus: We are dedicated to making a positive impact on the communities we serve, prioritizing their needs and well-being.

2.8 Adaptability: We embrace change and are adaptable in the face of evolving circumstances, learning, and growing to stay relevant and effective.

2.9 Sustainability: We are committed to environmental and social sustainability, considering the longterm impact of our actions on the planet and society.

2.10 Empowerment: We empower individuals to reach their full potential, fostering a culture that encourages initiative, creativity, and continuous learning.

2.11 Inclusivity: We actively promote an inclusive culture, ensuring equal opportunities and valuing the perspectives of all team members.

3 OVERVIEW

Street Child of Nepal is seeking motivated young graduates, freshers, or individuals with a few years of experience who are eager to learn and develop their skills in Programme Operations within a development organization. This essential role involves supporting the organization’s programme, procurement, logistics, and administration functions. The selected candidate will manage the daily resources for our projects and will also be responsible for directly supervising cleaners, drivers, and guards.

4 KEY RESPONSIBILITIES

4.1 Programme Support [70%]

• Support programme team in coordinating project activities, ensuring they align with established goals and timelines.
• Maintain consistent communication with field teams to monitor progress, address challenges, and ensure smooth operations.
• Facilitate collaboration across various organizational teams to ensure seamless and cohesive program execution.
• Keep detailed, up-to-date records of all program activities, reports, and communications.
• Ensure accurate documentation of program activities, capturing lessons learned and best practices for future reference.
• Ensure that all program documentation adheres to both donor requirements and organizational standards.
• Assist in preparing presentations, teaching and learning materials, and briefing materials for meetings with donors, partners, and stakeholders.
• Coordinate with different departments to ensure that program timelines and deliverables are met efficiently.
• Support the organization of logistics for training sessions, workshops, and other program-related events.
• Assist in developing training materials and resources aimed at enhancing the capacity of program teams.
• Provide administrative support to the program team, including scheduling meetings, preparing agendas, letters, invitations and taking minutes.

4.2 Procurement [10%]

• Maintain regular communication with vendors and assist in negotiations, ensuring timely followups and updates to the vendor database.
• Support the preparation of bid documents and coordinate the bidding process, including communication with suppliers and the evaluation team.
• Collaborate with finance and project teams to align procurement activities with project budgets, track expenditures, and identify cost-saving opportunities.
• Assist in implementing quality control measures for procured goods and services, conduct inspections, and address any quality issues with stakeholders.
• Ensure accurate documentation of procurement activities, adherence to donor requirements and local laws, and prepare regular reports on procurement status and performance.

4.3 Logistics [10%]

• Assist in planning and coordinating logistics by working with program teams to ensure timely transportation of goods and resources to project sites, aligning with project timelines.
• Manage inventory and asset tracking by helping maintain and monitor the inventory of project supplies and equipment, ensuring accurate records and preventing shortages.
• Support the organization of internal and external events, including venue bookings, catering, and related logistics.
• Liaise with vendors and service providers to secure necessary services and ensure smooth logistical operations.
• Maintain accurate documentation of all logistics-related transactions and activities, ensuring compliance with organizational policies.

4.4 HR & Administration [10%]

• Assist with posting job openings, scheduling interviews, and organizing recruitment events.
• Help prepare onboarding materials and ensure new employees have everything they need to start smoothly.
• Maintain and update employee records, including personal information, attendance, and leave requests.
• Support the coordination of training sessions by managing schedules, preparing materials, and collecting feedback.
• Assist in preparing and filing HR documents, such as contracts, policy updates, and compliance forms.
• Support day-to-day administrative tasks, including office management and general support services.
• Ensure compliance with organizational policies, procedures, and legal requirements.
• Help monitor and manage utilities to maintain uninterrupted office operations.
• Assist in negotiating and coordinating service agreements with utility providers.
• Support the implementation and monitoring of security protocols to protect staff and assets.

5 REQUIRED SKILLS/ABILITIES

• Strong organizational and time management skills with attention to detail in handling tasks and documentation.
• Good verbal and written communication skills, with the ability to interact effectively with internal teams and external stakeholders.
• Basic understanding of donor funded programmes especially on education in emergency, project management, logistics coordination, procurement processes, and office management.
• Proficiency in Microsoft Office Suite and ability to adapt to a dynamic, fast-paced work environment.
• Proactive problem-solving skills and a commitment to ethical conduct and organizational values.

6 ELIGIBILITY CRITERIA

• This position is open to Nepalese citizens only.
• Female candidates and individuals from underrepresented regions are strongly encouraged to apply.
• A Bachelor’s degree in Education, Social Science, Logistics and Supply Chain Management, Economics, Business Administration, Business Studies or a related field is required.
• Additional professional certificates from recognized bodies in programme management, education, procurement, logistics, or administration are advantageous.

7 STREET CHILD OF NEPAL'S COMMITMENT TO EQUAL OPPORTUNITIES

At Street Child of Nepal, we are committed to creating a diverse and inclusive workplace where everyone is treated fairly and with respect. We value and promote equal opportunities for all employees and job applicants, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic protected by law. We believe that diversity strengthens our organization and helps us better fulfill our mission. Our hiring and promotion processes are designed to ensure that all qualified candidates have an equal chance to contribute to and grow within our team. We aim to foster an environment where everyone’s contributions are valued and where all team members can thrive. We are also dedicated to making sure our programmes and services are accessible and equitable for the communities we support. By removing barriers and creating opportunities for all, we strive to make a positive impact both within our organization and in the wider community.

8 STREET CHILD’S COMMITMENT TO SAFEGUARDING

Street Child is dedicated to ensuring the safety and protection of the communities we serve, our partners, volunteers, and staff. To uphold this commitment, all employment offers will be contingent upon satisfactory references and thorough background checks. Street Child actively engages in the Inter Agency Misconduct Disclosure Scheme. In adherence to this scheme, we will seek information from the previous employers of job applicants regarding any instances of misconduct, sexual exploitation, sexual abuse, and/or sexual harassment that occurred during their employment or were under investigation at the time of the applicant's departure.

9 HOW TO APPLY

Interested candidates should fill out the online application form by visiting this link https://forms.office.com/e/Z4sApmNKKB and send your CV and Cover Letter to hr.nepal@street-child.org with the subject line “Application for the position of Programme Operations Associate”.

Application Deadline: 12 Sep 2024.

STREET CHILD OF NEPAL DOES NOT IMPOSE ANY FEES FOR RECRUITMENT AND DOES NOT ENGAGE ANY EMPLOYMENT MEDIATORS. DURING THE RECRUITMENT PROCESS FOR THIS POSITION, ANY ATTEMPT AT CANVASSING AT ANY STAGE WILL LEAD TO IMMEDIATE DISQUALIFICATION AND BLACKLISTING.