Operations Manager

Mandala Agrifresh Pvt. Ltd.

Terms of Reference (TOR)

Position Title: Operations Manager

Department: Operations and Sales

Job Level: Mid-Level to Senior-Level

Location: Golfutar, Budhanilkantha-8, Kathmandu

Contract Type: Full-time

Objective:

The Operations Manager will oversee the daily operations of Mandala Agrifresh Pvt. Ltd., ensuring smooth workflows, efficiency, and sustainable business growth. The role combines operational oversight with a strategic sales focus to enhance the company’s market reach and revenue. Adequate knowledge of finance, especially VAT accounting, is essential for this role.

Key Responsibilities

Operational Oversight

1. Manage and optimize daily operations, including logistics, supply chain management, inventory control, and production workflows.
2. Develop and implement operational policies and procedures to ensure efficiency and quality.
3. Monitor and manage inventory levels to balance operational needs with cost-effectiveness.
4. Lead the development of strategies for process improvement and cost reduction.
5. Collaborate with cross-functional teams to ensure timely delivery and product quality.

Sales Leadership

1. Develop and execute sales strategies to achieve revenue targets and market expansion.
2. Provide guidance and mentorship to the sales team to enhance performance and achieve goals.
3. Identify new business opportunities and build relationships with clients and stakeholders.
4. Collaborate with the marketing team to design and implement sales campaigns and promotions.
5. Monitor sales performance, analyze trends, and report insights to senior management.

Financial and Administrative Management

1. Oversee VAT accounting processes, ensuring compliance with Nepalese financial regulations.
2. Work with the finance team to prepare budgets, manage expenditures, and maintain financial discipline.
3. Generate and present operational and financial reports for decision-making purposes.
4. Ensure all operational activities align with the company’s financial objectives and policies.

Business Growth and Development

1. Identify and evaluate new markets and partnerships for business growth.
2. Represent the company at networking events, conferences, and stakeholder meetings.
3. Develop strategies to enhance customer satisfaction and build long-term relationships.
4. Innovate solutions to expand the company’s footprint in the agriculture sector.

Team Leadership and Coordination

1. Lead, train, and motivate teams across operations and sales functions.
2. Foster a collaborative work environment to achieve organizational goals.
3. Organize regular meetings to discuss progress, address challenges, and plan future actions.

Qualifications and Experience

1. Education: Bachelor’s degree in Business Administration, Operations Management, or a related field. Master’s degree is preferred.

2. Experience: Minimum 5 years of experience in operations, sales, or a similar industry, with a focus on agriculture, FMCG, or supply chain management.

3. Skills:

• Strong leadership and team management skills.
• Proficiency in sales strategy development and execution.
• Adept in VAT accounting and financial reporting.
• Excellent communication, negotiation, and problem-solving skills.

Skills and Competencies

1. Strategic Thinking: Ability to align operational activities with business objectives.
2. Analytical Skills: Strong data analysis capabilities for informed decision-making.
3. Financial Acumen: Sound understanding of budgeting, cost management, and compliance.
4. Adaptability: Capable of handling dynamic market and operational conditions.
5. Customer Focus: Commitment to delivering superior service and fostering client relationships.

Key Deliverables

1. Streamlined operational processes and reduced inefficiencies.
2. Increased sales revenue and an expanded market presence.
3. Accurate financial and operational reports supporting business decisions.
4. Strengthened collaboration among teams and enhanced team performance.

Application Process

Interested candidates are invited to submit their resume and cover letter to info@mandalaagrifresh.com by 15th December 2024. Please mention “Application for Operations Manager” in the subject line.

Note: This Terms of Reference is intended to outline the main duties and responsibilities associated with the role of the Operations Manage. It is not exhaustive and may be subject to change based on the needs of the company.

Mandala Agrifresh Pvt Ltd is an equal opportunity employer and encourages applications from all qualified individuals.