Front Desk Officer

VACANCY ANNOUNCEMENT

Front Desk Officer

Shine Education Services Pvt. Ltd., Mid-Baneshwor, Kathmandu, has been offering quality counseling in the field of “Study & Work in Japan” since its inception in 2015 through running ‘Study in Japan’ and ‘Work in Japan’ programs for students and skilled & semi-skilled workforce, respectively. Be it studying in Japan or working in Japan, SES guides interested candidates by providing a platform for the preparations and visa application procedures.

Job Overview:

Shine Education Services (https://shineeducationservices.edu.np) is looking for a well-organized and professional Front Desk Officer to join our team. The ideal candidate will be the first point of contact for clients and visitors, handling administrative tasks efficiently while maintaining a welcoming and professional environment.

Interested and qualified candidates are requested to submit their CV along with a cover letter to hr.shine2024@gmail.com before 6 PM, Sunday, 23 February 2025 (11 Falgun 2081).

Key Responsibilities:

• Greet and assist visitors, students, guardians/parents and staff members professionally.
• Answer phone calls, social media responses, and manage inquiries.
• Assist in scheduling meetings, handling correspondence, and managing appointments.
• Maintain records & databases, data entry and office filing systems properly.
• Support the management team, teachers and staff members with administrative skills.
• Prepare and organize study materials, examinations, and class schedules.
• Ensure printing, photocopying and scanning works take place efficiently round the clock.

Requirements:

• Education: Bachelor’s degree in any faculty (preferred).
• Experience: 1-2 years of experience in front desk services.
• Skills:
  • Good command of the English language. Knowledge of Japanese language will be an advantage.
  • Proficiency in Microsoft Office packages (Word, Excel, Outlook, etc.).
  • Ability to do printing, photocopying and scanning works professionally.
  • Excellent communication and interpersonal skills.

Additional Information:

• Must be available to work for the morning shifts starting from 6:00/6:30 AM.

Join Shine Education Services and be a part of a dynamic team!