Front Desk Officer

 Front Desk Officer

Location: New Baneshwor, Kathmandu

Job Description:

A Reputed Health Clinic is Seeking a Front Desk Officer. This role involves managing the reception area, assisting patients with their needs, and providing support to clinic staff for smooth operations and is responsible for ensuring a welcoming, calm, and professional environments for all visitors.

Key Responsibilities:

Patient Reception and Guidance:

• Greet visitors warmly, promoting a positive first impression of the clinic.
• Provide information about natural health services and treatments available at the clinic.
• Assist patients in completing registration forms and verify health insurance details or other necessary documents.
• Direct patients to waiting areas and inform them of wait times.

Office Support:

• Handle incoming calls and inquiries, directing them to the appropriate staff members.
• Maintain office supplies and ensure the reception area reflects the clinic's wellness philosophy.
• Manage emails, deliveries, and general front desk operations.

Skills and Qualifications:

• High school diploma or equivalent; additional certification in administration or natural health is a plus.
• Experience in customer service or reception, preferably in a healthcare or wellness setting.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office, Excels, 
• Strong organizational skills and the ability to multitask.
• Ability to work calmly in a natural healing environment.

Salary: 16k- 20k (As per experienced)