Executive Assistant/Admin Support
Lotus Embrace is an Australian own and registered business for providing care and support to the people living with disability within Sydney region. Lotus embrace is looking for employees for their partner companies. About the partner company: Creative Spring is dedicated to empowering youth and communities through activity-based mentoring programs, workshops, and events that inspire personal growth. Our mission is to provide individuals with the tools to overcome challenges and thrive in every season of life. Our Mission To work in partnership with the community, business and government, to strive for excellence in meeting the holistic needs of our clients through the provision of high-quality supportive, recreational, cultural, sporting and welfare programs. Vision Statement To excel as a community disability services provider. Our Values Our values are centred around our staff, participants and their families or guardians. Respect-We respect people’s decisions, opinions and views. Honesty-We are trustworthy and tell the truth to keep our promise to you. Privacy and Confidentiality-This is of utmost importance as outlined in our Privacy and Confidentiality Policy and Procedure. Development and Improvement- We will identify, with your help, where we can develop projects. We always work to improve our services and to uphold the Service Standards. Your feedback is always valued. Safe and Harmonious working environment-We offer a workplace that provides support, guidance and acceptance to staff and participants. Passion-We have a passion for our work ethics. Every member of staff is passionate about his work and takes the participant as part of the family.
Details / requirements:
Job Description of Executive Assistant/Admin Support:
We’re looking for a reliable and detail-oriented Admin Assistant to join our team. This role involves a mix of consistent administrative tasks, process improvement, and occasional smaller projects. The ideal candidate will have experience or familiarity with NDIS processes, working with children in care, and understanding the Department of Communities and Justice (DCJ) system, particularly in relation to children in the care of the Minister. However, we’re happy to provide training to upskill the right candidate.
Key Responsibilities:
Staff Report Management:
• Review staff reports for grammar and accuracy.
• Provide constructive feedback to improve report quality, ensuring alignment with client goals and all required areas.
• Document and track any late reports.
• Email finalised reports to client care teams via established email threads.
Client Reporting:
• Compile and email quarterly report summaries for social services clients to care teams.
• Prepare term summaries for EDG Squad or MTM programs, including collating students’ artwork (a designer has created a template for these reports). Send these to school principals and other relevant contacts.
Documentation and Compliance:
• Ensure staff documentation is up-to-date (e.g., First Aid, car insurance, 100 points of ID). Maintain and update the existing spreadsheet as needed.
Roster and Communication:
• Send roster reminders and confirm mentoring schedules with staff and clients fortnightly (via Telegram and email).
• Conduct regular mental health check-ins with staff via email.
Process Management:
• Support the onboarding process for new staff by providing training and emailing required documents.
• Complete an annual self-audit of processes.
Preferred Skills and Experience:
• Familiarity with NDIS processes and reporting requirements.
• Understanding of the needs of children in care, particularly those under the Department of Communities and Justice (DCJ).
• Experience working with or supporting children in the care of the Minister is a strong advantage.
Additional Notes:
We value efficiency and welcome new ideas for improving our processes. While experience in these areas is preferred, we are committed to providing training and support to upskill the right candidate.
Overview
| Category | Administrative / Management |
| Openings | 1 |
| Salary | Based on experience |
| Position Type | Full Time |
| Position Level | Mid Level |
| Experience | 5+ years |
| Education | Bachelor's degree in a related field |
| Posted Date | 29 Dec, 2024 |
| Apply Before | 28 Jan, 2025 |
| City |
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