BUWO Welfare Chief Clerk

BUWO Welfare Chief Clerk (E1 – Internal and External)

British Gurkhas Nepal (BGN), UK Ministry of Defence

Apply before: 24 January 2025

Ref No: 88 Issued dates: 08 January 2025

Contents:

Location

About the job

Benefits

Things you need to know

Apply and further information

Location:

HQ BGN

British Gurkhas Nepal (Kathmandu)

Nepal

No. of Vacancies: 1

About the job:

Introduction:

The post holder is responsible for being the focal point for all Service Personnel (SP) and their families’ welfare and other activities as part of BGN’s mission to provide welfare support.

In BGN, our civilians underpin and facilitate our ability to recruit Gurkhas into the British Army and provide welfare services to their families and them.  We believe your unique experiences, view and understanding of the world could provide a vital perspective and contribution to our work.

We recognise that great minds do not think alike and are striving to increase our diversity representation at all levels.  As an equal opportunities employer we hire, train and promote people based on merit and inspire to create an inclusive workplace free of discrimination.  

All job adverts in BGN are subject to fair and open competition.

This position is advertised at 37 hours per week.

Job description:

• Assist with travel claim of personnel travelling on Dangerously ill Forwarding of Relatives (DILFOR)/Inquest/Repatriation ceremony.
• Assist with initiation of compassionate signal for serving members of the Brigade of Gurkhas (BG) and non-BG personnel of Nepali origin of the British Armed Forces to Joint Casualty and Compassionate Cell (JCCC).
• Coordinate travel and accommodation with other BGN departments for personnel travelling on compassionate leave.
• Maintain close liaison with units for inbound/outbound flights of compassionate leave personnel.
• Assist with leave extension requests of compassionate leave personnel.
• Maintain records of compassionate leave personnel and Service Personnel (SP) on Individual Leave Allowance (ILA) and Domicile Collective (DOMCOL).
• Assist with staffing Notification of Casualty (NOTICAS) and DILFOR signal to JCCC.
• Maintain close liaison with Area Welfare Centres (AWC) and their contact details.
• Maintain and udpate records of marriage registration, divorce and birth.
• Maintain records of marital dispute cases in Nepal and inform respective Units.
• Assist with administration of repatriation of deceased service personnel.
• Submit a bi-weekly compassionate and welfare statistics to BUWO.
• Maintain a centralised register of safeguarding trainings and all mandatory training.
• Maintain all office files and routine correspondences.
• Any other duties as directed by BUWO

What you will be doing:

Responsibilities:

• Initiation of compassionate/DILFOR/NOTICAS signals to the JCCC.
• Maintaining records of Service Personnel (SP) and their families on compassionate /DILFOR/NOTICAS, and on Individual Leave Allowance (ILA) and Domicile Collective (DOMCOL) leave.
• Coordinating travel and accommodation requirements of SP and families on compassionate leave.
• Maintaining close liaison with AWCs and their contact details.
• Assisting with administration of repatriation of deceased service personnel.
• Submitting a bi-weekly compassionate and welfare statistics to BUWO.
• Maintaining of a database of safeguarding and all mandatory trainings. 
• Submit a daily and monthly personnel attendance report (PERSREP) to iHub.
• Maintain leave records of all welfare office personnel.
• Initiate digitisation of all hard copy records.
• Conduct regular Portable Appliance Testing (PAT) of all electrical appliances in the department.
• Act as assistant building custodian.
• Any other tasks directed by the Welfare Officer.

You will be an individual with energy, enthusiasm and experience who will relish the opportunity of working in BGN and thrive in a challenging environment.  The Welfare Clerk follows the instruction given by the Line Manager, adhere to job description for guidance and contribute diligently towards the team.  The individual must be able to demonstrate the behaviours which is available as a link below.

You must have:

• Excellent written/ spoken English and Nepali language skills.
• Excellent IT knowledge using MS Office tools (Including Outlook, Excel & Word)
• Proven experience, qualifications, and training is preferable for this role to deliver the job responsibility effectively and efficiently.
• You will be assessed on your English language skills and IT knowledge and skills through a Practical Assessment to qualify for interviews during the sifting and selection process.
• Individuals with college education +2 and exposure to IT working culture with established organisation are encouraged to apply for this job.

Behaviours:

We will assess you against these behaviours during the selection process: Click the link for details.

Success Profiles

• Managing a Quality Service
• Communicating and Influencing
• Challenging and Improving
• Making Effective Decisions

Benefits & Working Environment:

• Salary 95,534.00 NPR per month (Permanent).
• Gratuity after completing three years of service.
• Dashain Bonus & Retirement Funds (EPF & CIT).
• Annual leave 25 days and public holidays 10 days.
• 100% reimbursement of medical expenses for the employee and limited reimbursement for immediate family members (spouse and children).
• Child allowance of NPR 3,000.00 per child up to 18 years.
• Please be advised that the Department is conducting a review of all terms and conditions and pay-related allowances which could impact on those allowances that the post currently being advertised attracts.

Things you need to know:

Security Check:

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is a Govt of Nepal Police Report for employment in Nepal.

Selection process details:

You will be assessed on your English language skills and IT knowledge and skills through a Practical Assessment to qualify for interviews during the sifting and selection process.

This vacancy uses Success Profiles to assess your Behaviours and Experience.

Success Profiles (please ensure you have read this and are well conversant to the behaviours asked for)

Candidates will be required to provide Prior Employment details to include job history; qualification details and previous skills and experience using the BGN Application Form ONLY. NO CV’s to be attached.

Candidates will be required to provide a statement of suitability of no more than 400 words. Please provide experience relevant to the role.

Nationality requirements:

Open to Nepali nationals only.

Apply and further information:

• Please use this Application Form.
• No CV and Certificates to be attached.
• Fully Completed Application Forms are to be emailed to: bgn-hr-groupmailbox@mod.gov.uk
• Incomplete Application Forms will not be looked at.
• Selection will take place by the 1st week of February 2025.

Applicants who influence or manipulate the selection/recruitment process in any form/way will be disqualified for this job and future employment with BGN.

Contact point for applicants:

Email: bgn-hr-groupmailbox@mod.gov.uk