Administrative Assistant

At IIG, the admin division plays a crucial role in managing various tasks related to inquiries, counselling, student services, communication, and administrative support. Here are some specific front office duties and responsibilities at IIG

Course Inquiry and Counseling

1. Provide genuine information regarding the course options available to all prospective students

Student Enrollment and Registration:

1. Greeting prospective students and providing information about culinary programs.
2. Assisting students with the enrollment process and ensuring all required documents are submitted.

Course Information and Guidance:

1. Providing detailed information about culinary courses, curriculum, and program requirements.
2. Offering guidance to students on course selection based on their career goals and interests.

Student Services:

1. Managing student inquiries and concerns, providing assistance, and directing them to the appropriate resources.
2. Coordinating student orientation programs to familiarize new students with the school's facilities and policies.

Communication:

1. Handling phone calls, emails, and other forms of communication with students, parents, and external parties.
2. Disseminating important information to students, such as announcements, events, and policy updates.

Resource Management:

1. Overseeing the distribution and tracking of culinary equipment, textbooks, and other learning materials.
2. Coordinating with other departments to ensure resources are available and in good condition.

Student Records:

1. Maintaining accurate and up-to-date student records, including attendance and academic performance.
2. Assisting in the preparation and distribution of transcripts and academic documents.

Event Coordination:

1. Organizing and coordinating culinary school events, such as cooking competitions, workshops, and open houses.
2. Managing logistics for events held on the school premises.

Visitor Management:

1. Welcoming and directing visitors, including prospective students, parents, and industry professionals.
2. Providing tours of the culinary facilities and answering questions about the school.

HR Support:

1. Assisting with the recruitment process (scheduling interviews, collecting resumes).
2. Managing employee records and files.

Policy Compliance:

1. Ensuring compliance with office policies and procedures.
2. Implementing and enforcing administrative policies.

Event Planning:

1. Coordinating and organizing office events and functions.

Technology Management:

1. Assisting with basic IT issues by liaising with the IT department

Account Support:

Qualifications and skills required:

• • Bachelor's degree in business administration, office management, or a related field (preferred).
  • Proven experience in administrative roles, with a preference for experience in an educational or office setting.
  • Proficiency in office software, including word processing, spreadsheets, and email.
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal skills.
  • Attention to detail and accuracy in data entry and record-keeping.
  • Ability to multitask and manage multiple priorities.
  • Professional and courteous demeanor.