1 position Lead Operation management and 1 position for Senior HR

We have currently two Job vacancies. 

1) Team lead (operation managements):  

Key Responsibilities:

• Team Supervision: Lead and manage the daily activities of the operations team, ensuring tasks are completed efficiently and effectively.

• Process Implementation: Develop and implement operational procedures to enhance efficiency and effectiveness.

• Performance Monitoring: Monitor and evaluate team performance, identifying areas for improvement and implementing appropriate solutions.

• Training and Development: Oversee training programs to enhance team members' skills and knowledge.

• Cross-Department Coordination: Collaborate with other departments to ensure seamless operations and alignment with organizational goals.

• Reporting: Provide regular reports on team activities, successes, and challenges to senior management.

• Customer Service: Model best practices in customer service and emphasize its importance within the team.

Requirements:

• Education:  Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.

• Experience: Minimum of 2-4 years in operations management, preferably in a fast-paced environment.

• Leadership Skills: Strong leadership and team management abilities, with a proven track record of successfully managing a team.

• Communication Skills: Excellent verbal and written communication skills.

• Analytical Skills: Strong analytical and problem-solving capabilities.

• Technical Proficiency: Familiarity with project management software and tools.

• Customer Service Experience: Experience in a customer-facing role is advantageous.

  
  

  2) HR Manager 

  Key Responsibilities:

  • HR Department Leadership: Lead and manage the HR team, providing direction and support to ensure alignment with organizational goals.

  • Strategic Planning: Develop and implement HR strategies and initiatives that align with the overall business objectives.

  • Policy Development: Create and enforce HR policies and procedures that promote a positive work environment and comply with legal standards.

  • Talent Acquisition: Oversee the recruitment and selection process to attract and retain qualified candidates.

  • Employee Relations: Address employee concerns, grievances, and disciplinary matters, fostering a supportive workplace culture.

  • Performance Management: Implement performance appraisal systems to evaluate employee performance and identify development needs.

  • Training and Development: Organize training programs to enhance employee skills and career development.

  • Compensation and Benefits: Design and manage competitive compensation and benefits packages to motivate and retain employees.

  • Compliance: Ensure all HR practices comply with local labor laws and regulations.

  • Budget Management: Prepare and manage the HR department's budget, ensuring cost-effective operations.

  Requirements:

  • Education: Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.

  • Experience: Several years of proven experience in HR management, with a track record of strategic HR leadership.

  • Leadership Skills: Strong leadership and team management abilities, with experience in leading HR initiatives.

  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively at all organizational levels.

  • Analytical Skills: Strong analytical and problem-solving capabilities, with the ability to make data-driven decisions.

  • Technical Proficiency: Familiarity with HR software and tools, such as applicant tracking systems and payroll management systems.

  • Legal Knowledge: In-depth understanding of labor laws and HR best practices.